Privacy Policy

Welcome to Inkfluence Collective ("we", "us", "our").

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, engage with our services, contact us, or otherwise interact with us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

2. Who We Are

Inkfluence Collective

Email: info@inkfluencecollective.com

Website: https://www.inkfluencecollective.com/

For the purposes of data protection law, Inkfluence Collective is the Data Controller of the personal information collected through this website and our services.

3. Information We Collect

We may collect and process the following categories of personal information:

Information You Provide to Us

When you contact us, complete a form, book a consultation, become a client, subscribe to marketing communications, or otherwise engage with us, we may collect:

  • Full name

  • Business name

  • Email address

  • Telephone number

  • Postal address

  • Social media handles

  • Website details

  • Billing information

  • Information about your business and marketing objectives

  • Any information you choose to provide in messages, enquiries, or consultations

Information Collected Automatically

When you use our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referral source

  • Website usage statistics

  • Cookie and tracking data

Information From Third Parties

We may receive information from:

  • Social media platforms

  • Advertising platforms

  • Analytics providers

  • CRM systems

  • Payment processors

  • Scheduling software

  • Marketing platforms

4. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries

  • Deliver our services

  • Manage client relationships

  • Provide proposals and quotations

  • Process payments and invoices

  • Schedule meetings and consultations

  • Improve our website and services

  • Send marketing communications (where consent has been provided)

  • Monitor website performance

  • Maintain security and prevent fraud

  • Comply with legal obligations

5. Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Contract

Where processing is necessary to fulfil a contract with you or take steps before entering into a contract.

Legitimate Interests

Where processing is necessary for our legitimate business interests, including:

  • Operating and improving our services

  • Managing client relationships

  • Responding to enquiries

  • Maintaining website security

  • Business administration

Consent

Where you have given clear consent, including for:

  • Marketing communications

  • Newsletter subscriptions

  • Certain cookies and tracking technologies

Legal Obligation

Where we are required to process data to comply with legal or regulatory obligations.

6. Marketing Communications

If you subscribe to our marketing communications, we may send you:

  • Newsletters

  • Business updates

  • Marketing tips

  • Service announcements

  • Promotional offers

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in our emails

  • Contacting us directly

We will not send marketing communications where prohibited by law.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyse website traffic

  • Measure marketing performance

  • Remember user preferences

  • Enhance user experience

Cookies may include:

Essential Cookies

Required for website functionality.

Analytics Cookies

Used to understand how visitors use our website.

Marketing Cookies

Used to support advertising and remarketing campaigns.

You can manage cookie preferences through your browser settings or our cookie consent banner.

8. Analytics and Third-Party Services

We may use third-party services including but not limited to:

  • Google Analytics

  • Google Search Console

  • Meta Pixel

  • LinkedIn Insight Tag

  • Email marketing platforms

  • CRM systems

  • Booking and scheduling tools

  • Payment processors

These providers may collect and process data according to their own privacy policies.

9. Sharing Your Information

We do not sell your personal data.

We may share information with:

  • Professional advisers

  • Accountants

  • Legal advisers

  • Technology providers

  • Website hosting providers

  • Marketing software providers

  • Payment processors

  • Government authorities where required by law

All third parties are required to respect the security of your personal data and process it lawfully.

10. International Data Transfers

Some service providers may process data outside the United Kingdom.

Where international transfers occur, we ensure appropriate safeguards are in place, including:

  • UK-approved Standard Contractual Clauses

  • Adequacy regulations

  • Other lawful transfer mechanisms

11. Data Security

We implement appropriate technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

However, no internet transmission can be guaranteed to be completely secure.

12. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Meet contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Maintain business records

Retention periods may vary depending on the nature of the information and legal obligations.

13. Your Data Protection Rights

Under UK GDPR, you may have the right to:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data in certain circumstances.

Right to Restrict Processing

Request limitations on how your data is used.

Right to Data Portability

Receive your data in a structured, commonly used format.

Right to Object

Object to processing based on legitimate interests or direct marketing.

Right to Withdraw Consent

Withdraw consent at any time where processing relies on consent.

To exercise any of these rights, please contact us using the details provided below.

14. Children's Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that we have collected such information, we will take reasonable steps to remove it.

15. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any websites they visit.

16. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can attempt to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office

Website: https://ico.org.uk

Telephone: 0303 123 1113

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised "Last Updated" date.

We encourage users to review this policy periodically.

18. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Inkfluence Collective

Email: info@inkfluencecollective.com

Website: https://www.inkfluencecollective.com/